Our Customers
At Mrs Mac's we pride ourselves on our ability to innovate and provide our customers with the very best quality and service.
Top quality service has become an attribute which sets Mrs Mac's apart from competitors. With a distribution network that is second to none and our extensive sales and service team throughout all markets, our customers are given unequalled care and attention. We have won the Australasian Association of Convenience Stores "Fresh Food Supplier of the Year" Award an unprecedented 4 times in Australia and 2 times in New Zealand. The award is given to the company with the highest satisfaction rating of suppliers in a survey of convenience industry business operators. Click here for more information on Mrs Mac's award winning products and service.
Mrs Mac's has developed a paperless reporting system to enhance the service offered. The system allows our team to instantly communicate with all parties, collect market intelligence and react to issues or opportunities with the greatest speed. This enables us to tailor the best possible solution for every customer, maximising sales and convenience.
New Technologies have also been used to develop improved heating and display units. We have equipment available for a variety of different customer needs.
One of these systems is based on patented Hot Hold technology which offers a number of benefits for customers and consumers:
- Aimed at high volume sites incorporating heating and display functions
- Open-faced units maximize impulse sales
- Product quality is maintained longer, with less drying and a more even heat
- Their unique electronic microchip control only supplies heat on demand, resulting in up to 60% less power consumption
- The temperature of each display shelf is fully controllable to allow for customisation depending on product mix
- Hot Holds are easy to install and manage, with a small footprint giving big results
- Latest models allow for heating direct from the freezer
- HACCP ready with in-built temperature storage program
Mrs Mac's has a huge range of equipment, POS and events resources available on request. Contact your local Mrs Mac's sales office to find out how we can help your business grow.